MD-102 – Microsoft 365 Endpoint Administration

Training Title: MD-102 – Microsoft 365 Endpoint Administration

Course Summary

The MD-102: Microsoft 365 Endpoint Administration training is perfect for IT administrators and professionals who want to acquire advanced skills in managing devices and operating systems within a Microsoft 365 environment. This course covers managing devices through Microsoft Intune, configuring endpoint security policies, and administering endpoints to ensure compliance, security, and performance of an organization’s devices. You will be prepared for the MD-102 exam and can earn the Microsoft Certified: Modern Desktop Administrator Associate certification.

Training Objectives

• Configure and deploy devices in a Microsoft 365 environment.
• Manage endpoint security policies through Microsoft Intune and Windows Autopilot.
• Configure applications and devices for centralized management.
• Implement security strategies for identity and access management.
• Ensure endpoint compliance and troubleshoot device-related issues.
• Prepare for the MD-102 exam to achieve the Microsoft Certified: Modern Desktop Administrator Associate certification.

Training Program

Day 1: Introduction to Microsoft 365 Device and Endpoint Management

1. Overview of Services and Tools for Device Administration in Microsoft 365
   • Introduction to device management tools including Microsoft Intune, Autopilot, and Endpoint Manager.
   • Understanding the role of a Modern Desktop Administrator in an organization.

Day 2: Deploying and Configuring Devices

2. Deploying Windows Devices via Windows Autopilot
   • Managing configuration profiles for automatic device enrollment.
   • Setting up device settings with Microsoft Intune.

Day 3: Managing Applications and Devices

3. Application Management with Intune
   • Installation and configuration of applications using Intune.
   • Setting up application updates and security management.
   • Deploying and managing mobile devices in Microsoft 365.

Day 4: Endpoint Security Management

4. Configuring Endpoint Security Policies in Intune
   • Managing compliance policies and security profiles to protect devices.
   • Implementing identity and access management to safeguard data and systems.

Day 5: Monitoring, Compliance, Troubleshooting, and Exam Preparation

5. Monitoring and Managing Device Performance
   • Tracking device health and compliance via Intune and Endpoint Analytics.
   • Using reports and alerts to manage device issues.
6. Configuring Compliance and Conditional Access Policies
   • Setting up device compliance strategies to meet security requirements.
   • Configuring conditional access policies to secure sensitive data access.
   • Implementing Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions.
7. Troubleshooting Device and Application Issues
   • Identifying and resolving common issues with Windows devices and applications.
   • Using troubleshooting tools in Intune to resolve incidents and maintain productivity.
   • Implementing device recovery and remote reset strategies.
8. Preparing for the MD-102 Exam
   • Reviewing key concepts and technical skills covered in the training.
   • Tips and strategies to pass the MD-102 exam and become a certified Microsoft 365 Modern Desktop Administrator.
   • Practice exam questions and real-world scenarios to prepare for the certification exam.

Training Details

• Duration: 5 days (40 hours), combining theoretical lessons, practical demonstrations, and interactive exercises.
• Prerequisites:
  • Prior experience in system and device administration in a Windows environment.
  • Basic knowledge of Microsoft 365 services and Azure Active Directory.
  • While not mandatory, experience in device management in a cloud environment is a plus.
• Target Audience:
  • IT system administrators, network administrators, and server administrators.
  • IT professionals looking to specialize in managing Microsoft 365 devices.
  • Anyone wishing to earn the Microsoft Certified: Modern Desktop Administrator Associate certification.

Certification

This training prepares you for the MD-102 exam and the Microsoft Certified: Modern Desktop Administrator Associate certification.

Become an expert in modern endpoint administration with Microsoft 365 and ensure your organization benefits from optimal device and data management.