ISO 27035 Lead Incident Manager

Training Description: ISO 27035 Lead Incident Manager

Course Overview

The ISO 27035 Lead Incident Manager training is designed to equip information security professionals and incident management leaders with the skills required to effectively manage and lead information security incident management processes, in accordance with the ISO/IEC 27035 standard. This course focuses on planning, managing, and responding to information security incidents while minimizing their impact on business operations. Participants will also learn to develop incident response plans, coordinate incident management teams, and communicate effectively during crises.

Training Objectives

• Gain an in-depth understanding of the ISO/IEC 27035 standard and its application in information security incident management.
• Develop the skills to lead and coordinate an incident management team.
• Learn to identify, respond to, and resolve security incidents while minimizing their impact.
• Implement continuous improvement processes to optimize incident management within the organization.
• Understand the legal and communication aspects associated with incident management.

Training Program

1. Introduction to Information Security Incident Management

• Fundamental concepts of incident management.
• Objectives and roles of incident management in information security.
• Overview of ISO/IEC 27035: Framework and best practices for managing incidents.

2. Role of the Lead Incident Manager

• Responsibilities of the Lead Incident Manager in incident management.
• Establishing an incident management policy and strategy within an organization.
• Leadership and coordination of incident management teams.

3. Identifying and Assessing Incidents

• Methods for identifying and classifying information security incidents.
• Tools and techniques for incident detection.
• Impact analysis and severity assessment of an incident.

4. Incident Response and Management

• Planning incident responses: key phases and processes.
• Managing resources during an incident.
• Implementing corrective and recovery measures.
• Communication during an incident: managing internal and external information.

5. Investigating and Resolving Incidents

• Investigation techniques: collecting and analyzing evidence.
• Managing incidents based on their type (cyberattack, data breach, technical failure, etc.).
• Incident documentation and reporting.

6. Feedback and Continuous Improvement

• Post-incident reviews: root cause analysis.
• Continuous improvement of the incident management process.
• Updating procedures and policies following an incident.
• Team awareness and ongoing training.

7. Legal Aspects and Crisis Communication

• Legal and regulatory compliance in security incident management.
• Legal responsibilities and relations with authorities.
• Managing communication with internal and external stakeholders (clients, media, authorities).

8. Practical Workshops and Case Studies

• Simulating a security incident and implementing incident management processes.
• Analyzing real-world security incidents and responses.
• Developing an incident management plan for a specific organization.

Training Duration

4 days (approximately 32 hours), including theoretical sessions, case studies, and practical exercises.

Prerequisites

• Basic knowledge of information security or risk management.
• Experience in security incident management is an advantage but not mandatory.

Target Audience

• Information security and incident management leaders.
• Cybersecurity professionals and risk managers.
• IT security consultants and crisis management professionals.
• Security auditors and information systems managers.

Certification

Participants will receive an ISO 27035 Lead Incident Manager Certificate, certifying their competency to manage, coordinate, and lead information security incident management processes within an organization.

Join this training to become an expert in incident management and ensure the resilience and security of your organization against threats and crises!